Legal

Privacy Policy

Redbiraeez respects your privacy and complies with the EU General Data Protection Regulation (GDPR). This policy explains how we handle personal data.

1. Data Controller

Redbiraeez, headquartered at Strawinskylaan 1017, 1077 XX Amsterdam, Netherlands, acts as the data controller for personal data collected through this website.

2. Personal Data We Collect

We collect contact details (name, email, phone, organisation) submitted via forms, and technical data such as IP address and browser type gathered through cookies.

3. Legal Bases

We process personal data based on legitimate interest (responding to enquiries), contractual necessity (service agreements), and consent (newsletter subscriptions).

4. Data Collection Methods

Data is collected via online forms, email correspondence, meeting notes, and cookies. We do not acquire personal data from third parties without notice.

5. Use of Data

Data is used to respond to enquiries, prepare proposals, deliver services, send newsletters upon consent, and comply with legal obligations under Dutch law.

6. Data Sharing

We share data only with trusted processors such as CRM platforms, email delivery services, and analytics providers, all bound by data processing agreements.

7. International Transfers

Where data is transferred outside the EU, we ensure appropriate safeguards such as EU Standard Contractual Clauses and supplier due diligence.

8. Retention Periods

Contact data is retained for up to three years after the last interaction. Contractual documentation is stored for seven years to meet Dutch legal requirements.

9. Data Subject Rights

You may request access, correction, deletion, restriction, or portability of your data, and you may object to processing or withdraw consent at any time.

10. Security Measures

We use encryption, access controls, and secure EU-based hosting. Security procedures are reviewed regularly in line with ISO 27001 practices.

11. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.

12. Contact for Privacy Matters

To exercise your rights or raise concerns, contact our Data Protection Coordinator at [email protected] or call +31 20 794 6135.